Charity Fulfilment by CDL Logistics
CDL Logistics have specialist knowledge of the charity sector and the fulfilment services they require. Excellent relationships have been developed between CDL and several of the UK's most well -known charities. We not only provide storage and fulfilment but many added value services. With fulfilment and call handling expertise, we offer a perfect combination to manage charity campaigns.
Because we have the capacity and in-house systems to support you, you'll find that you are able to remain authentic to your organisation's aims, whilst at the same time, communicating your vision and achieving your targets.
CDL Logistics Group offers charities the complete storage, fulfilment and distribution service. We provide a wide variety of services for a range of customers. CDL Logistics Group will tailor a fulfilment solution whatever your requirements; from online fulfilment through to Product fulfilment and Marketing fulfilment. We can meet a wide range of fulfilment requirements from daily pick and pack activities to complex individual campaigns. CDL Logistics will ensure that your goods are accurately, safely and efficiently delivered to your customers. Our services include hand finishing, re-packaging, kitting and collation, gift-wrapping, call centre management and campaign coordination. The company's long-standing involvement with paper-based businesses means that it has special expertise in this area. We can fulfil your design and printing needs.
CDL Logistics' internet based Integrated Fulfilment System (IFS) provides your charitable organisation with seamless automation of the online ordering and fulfilment processing giving Clients 24/7 real time access to stock details, order processing and management reports via a secure extranet login.
At CDL, we offer a multi-channel donation handling solution:
- Receipt of postal, fax, telephone, email and website donations
- Data capture and database management
- Fulfilment of welcome/donation packs.
- Banking and thanking (reconciliation of donations).
- Gift Aid management.
Customer Service

Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager..
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Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager..
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Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager..
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